Customer Support

Our support team can assist you with:

• Product information and availability
• Orders, payments, invoices, and billing details
• Delivery updates and order-related questions
• Warranty information and product service guidance
• Account and website assistance

Email: support@mohoda.com
Phone: +977 9851403794
Location: Kathmandu, Nepal

You can review your latest order status from the My Orders section of your account. When contacting us about an order, please include:

• Your order number
• The name, email, or phone number used during checkout
• A clear description of your question or issue
• Relevant photographs or videos, if applicable

Providing these details helps us identify your order and assist you efficiently.

Please inspect your order when it arrives. Visible damage, missing items, or an incorrect product should be reported within 24 hours of delivery. Keep the original packaging and share clear photographs when contacting support.

Mohoda support will never ask for your password. Do not share passwords, verification codes, or other private account credentials by email, phone, or message.